At PH925, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a PH925 player under Philippine data privacy law. Please read this carefully before using the PH925 platform.
This Privacy Policy ("Policy") describes how PH925 ("PH925," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the PH925 online gaming platform, including the PH925 website at ph925.app, the PH925 mobile application, and all associated services (collectively, the "Platform").
PH925 is committed to protecting your privacy and handling your personal data responsibly, transparently, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.
By registering on PH925, accessing the Platform, or otherwise providing your personal data to PH925, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the PH925 Platform.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, PH925 acts as the Personal Information Controller with respect to the personal data collected through the Platform. This means PH925 determines the purposes and means by which your personal data is processed.
PH925 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the PH925 DPO directly for any privacy-related concerns using the contact details provided in Section 14 of this Policy.
PH925 collects the following categories of personal data, depending on how you interact with the Platform:
PH925 collects personal data through the following means:
PH925 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your PH925 account agreement) |
| Identity verification (KYC) | Legal obligation (PAGCOR regulations, AMLA compliance) |
| Payment processing and financial transactions | Performance of a contract; legal obligation |
| Fraud prevention and security monitoring | Legitimate interest; legal obligation |
| Responsible gaming monitoring and tools | Legal obligation; legitimate interest (player welfare) |
| Customer support communications | Performance of a contract; legitimate interest |
| Marketing and promotional communications | Consent (you may withdraw at any time) |
| Platform analytics and improvement | Legitimate interest |
| Regulatory reporting and legal compliance | Legal obligation |
PH925 uses the personal data we collect for the following specific purposes:
To create and manage your PH925 account, verify your identity and age eligibility (21+), process deposits and withdrawals through GCash, PayMaya, BDO, BPI, and Metrobank, provide access to games and sports betting markets, and deliver customer support services.
To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA) as amended, the Data Privacy Act of 2012, and all other applicable Philippine laws and regulations. This includes conducting KYC verification, monitoring transactions for suspicious activity, and filing mandatory reports with the AMLC and other regulatory bodies where required.
To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct on the PH925 Platform. PH925 uses automated systems and manual review processes for this purpose.
To monitor player activity for signs of problem gambling, enforce responsible gaming tools such as deposit limits and self-exclusion, and comply with PAGCOR responsible gaming guidelines. PH925 takes its duty of care to players seriously and uses data to support player welfare.
Where you have provided consent, PH925 may use your contact details to send you information about PH925 promotions, bonuses, new games, and platform updates via email or SMS. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting customer support.
To analyze how players use the PH925 Platform, identify areas for improvement, test new features, and optimize the overall player experience. This analysis is conducted on an aggregated and anonymized basis wherever possible.
PH925 does not sell, rent, or trade your personal data to third parties. PH925 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
PH925 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, cloud hosting providers, fraud detection services, and customer support platform providers. These service providers are contractually bound to process your personal data only on PH925's instructions and in accordance with applicable data privacy laws.
PH925 may disclose your personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive. PH925 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of PH925's business, your personal data may be transferred to the acquiring entity as part of that transaction. PH925 will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
PH925 may share your personal data with other third parties where you have provided explicit consent to such sharing. You may withdraw this consent at any time by contacting PH925 customer support.
PH925 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the PH925 website or use the PH925 app. The following types of cookies are used on the PH925 Platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function, including maintaining your login session and processing transactions securely. | No — essential for Platform operation |
| Functional | Remember your preferences such as language settings, game display options, and responsible gaming settings. | Yes, but may affect Platform functionality |
| Analytics | Collect anonymized data about how players use the Platform to help PH925 improve features and performance. | Yes, via cookie preferences |
| Security | Help detect and prevent fraudulent activity, unauthorized access, and bot activity on the Platform. | No — required for Platform security |
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the PH925 Platform. PH925 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.
PH925 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, PH925 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
PH925 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While PH925 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in serious harm to affected individuals, PH925 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by PH925. To exercise any of these rights, please contact PH925 customer support using the details in Section 14.
PH925 will respond to all data privacy rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, in which case PH925 will notify you of the extension and the reason for it. PH925 reserves the right to verify your identity before processing any data privacy rights request.
The PH925 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. PH925 does not knowingly collect personal data from individuals under the age of 21. If PH925 becomes aware that it has inadvertently collected personal data from an individual under 21, it will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to PH925, please contact us immediately using the details in Section 14 so that we can take appropriate action.
PH925 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Policy, PH925 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the PH925 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how PH925 is protecting your personal data. If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure by contacting PH925 customer support.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way PH925 handles your personal data, please contact our Data Protection Officer or customer support team:
If you are not satisfied with PH925's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 and protecting the privacy rights of Filipino citizens. Information on how to file a complaint with the NPC is available through official Philippine government channels.